ARTICLE 1 - PARTIES
1.1. Seller:
Title: [Company Name]
Address: [Company Address]
Phone: [Phone Number]
Email: [Email Address]
1.2. Buyer (Consumer):
Name/Surname: [Buyer Name and Surname]
Address: [Buyer's Address]
Phone: [Phone Number]
Email: [Email Address]
This contract is made between the Buyer and the Seller for distance sales transactions in accordance with the terms and conditions set forth below.
ARTICLE 2 - SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product/service listed below, which the Buyer ordered electronically from the Seller's [www.solinved.com] website.
ARTICLE 3 - PRODUCT/SERVICE INFORMATION
The type, kind, quantity, brand/model, sales price and payment information of the product/service purchased by the Buyer are specified during the order and constitute an integral part of this contract.
- Product Name: [Product Name]
- Quantity: [Product Quantity]
- Total Price: [Product Price]
- Delivery Address: [Delivery Address]
- Invoice Address: [Invoice Address]
ARTICLE 4 - GENERAL PROVISIONS
4.1. Approval of the Contract:
By approving the contract, the Buyer accepts and declares that he/she has learned the basic features of the ordered product/service, the sales price, the payment method and all information regarding delivery correctly and completely.
4.2. Product Delivery:
- The product will be delivered to the delivery address specified by the Buyer by [carrier name].
- The delivery period will be within [specified period] business days from the confirmation of the order.
- Delivery costs belong to the Buyer unless otherwise stated.
4.3. Right of Withdrawal
The Buyer has the right to withdraw from the contract within 14 days from the delivery of the product to him/her or to the third party he/she has indicated, without giving any reason and without paying any penalty.
- In case of exercising the right of withdrawal, the product must be returned unused, in its original packaging and complete.
- Unless otherwise stated, the shipping costs related to the right of withdrawal are covered by the Seller.
4.4. Payment and Return Terms:
- The Buyer will make the payment using the payment method chosen during the order.
- In case of exercising the right of withdrawal or returning the product, the payment will be returned to the Buyer in the same way the payment was made within 14 days from the date the product was received by the Seller.
4.5. Product Warranty and Damage Status:
- In case the product is damaged or missing during delivery, the Buyer is obliged to notify the Seller of this situation within 7 days from the date of delivery.
- If the product is under warranty, authorized service services can be used during the warranty period.
ARTICLE 5 - IN CASE THE RIGHT OF WITHDRAWAL CANNOT BE USED
The Buyer cannot use the right of withdrawal in the following cases:
- Products specially produced or personalized in line with the Buyer's requests,
- Products that can deteriorate quickly or whose expiration date may be expired,
- Products whose packaging is opened after delivery and that are not suitable for return due to hygienic reasons (e.g. headphones, cosmetics),
- Services performed instantly in electronic environment or digital products delivered to the Buyer instantly.
ARTICLE 6 - RESOLUTION OF DISPUTES
Consumer Arbitration Committees and Consumer Courts in the Buyer's place of residence are authorized to resolve disputes that may arise from this contract.
ARTICLE 7 - ENFORCEABLE
The Buyer declares that he/she has read, understood and accepted all the terms of this contract electronically. The contract shall enter into force on the date it is approved by the Buyer.
SELLER
Title: [Company Name]
Authorized Person: [Authorized Person Name]
Date: [Date]